cuge is a free and public service for the evaluation of the service quality and reliability of any website in the world by the website's customers themselves. cuge creates safety by transparancy.
Only website owners or a person, who is responsable for a
website, may
add a
website
to cuge. You must have an email address
@ the
domain you want to add.
(Ex.: If you want to add or edit www.mysite.com,
you must have an email address
like
"address@mysite.com").
1. Register for your free cuge website owner account using an email address @ the
domain of the website you want to add.
2. Check your emails for an email from cuge. Click on the confirmation link in the email
or copy and paste it into your browser. When done, you will be redirected to the
"Add / edit website" page.
3. Enter the website and the details you want to have displayed on cuge.
4. Press the "Save" button.
Done. Your submission will be checked by cuge. You will get an email notification as
soon as your submission is online. This email will also contain the cugeID for the website.
You can use
this cugeID for
- directly displaying the cugerank on your website [info]
- asking your customers to leave an evaluation for the website [info]
- using the free cuge boxes on your website [info]
How to edit your website(s) on cuge
Only website owners or a person, who is responsable for a
website, may
edit a
website
on cuge. You must have an email address
@ the
domain you want to add.
(Ex.: If you want to add or edit www.mysite.com,
you must have an email address
like
"address@mysite.com").
1. Register for your free cuge website owner account using an email address @ the
domain of the website you want to add.
2. Check your emails for an email from cuge. Click on the confirmation link in the email
or copy and paste it into your browser. When done, you will be redirected to the
"Add / edit website" page.
3. Edit the website and the details you want to have displayed on cuge.
4. Press the "Save" button.
Done. The changes will take effect immediately. The website's cugeID is displayed
on the website details page.
You can use
this cugeID for
- directly displaying the cugerank on your website [info]
- asking your customers to leave an evaluation for the website [info]
- using the free cuge boxes on the website [info]
Featured results on cuge (fees apply)
As a website owner or webmaster you may feature your website entry. Featured results
attract much more attention.
What a featured result entry offers:
Your entry appears above all other entries in category and search *
Your entry appears highighted with a background color.
Your entry will have a stronger and colored border.
Your website address appears bolded.
Your website address is directly linked to your website.
Fees applying for featured results:
1 month: € 29,80
3 months: € 86,70 (-3%)
6 months: € 169,80 (-5%)
12 months: € 321,60 (-10%)
Fees double for each additional category (you may book max. 3 categories).
All fees are subject to Italian VAT (at 20%; not payable by EU companies having a valid VAT number).
Subsciption is renewed automatically unless cancelled. Cancelable at any time without notice.
How to book a featured result entry for your website:
In your user navigation, click on "MYSITE_REFERER".
Activate the "Feautured result" checkbox.
In the following dialog, select the booking period and the categories.
Click on "Save".
You will be redirected automaticaly to a payment page.
Your featured result entry will be activated within 24 hours after payment receipt.
* If the visitor re-sorts the results, your entry may not appear above all other entries any more.
How to check a website's cugerank
1. Use the box on the right hand side or go to the check cugerank page.
2. Type the URL of the website you want to check (ex.: www.cuge.org) in the first field.
3. Press (only once!) the "check" button.
The website's cugerank and all evaluation details will show up.
If the website
is not yet
known, you may suggest it for the listing on cuge.
How to influence the cugerank
The cugerank is a direct result of the evaluations of your website's service quality and reliability
left by your customers
(Who is a customer?). You cannot change your own website's cugerank.
However, you can actually do many things to have people leave positive evaluations and thereby
generate
a
high cugerank.
Here are some possibilities:
Offer good services
The better your service, the better will the evaluations left by your customers be and the higher
will be the
cugerank.
Be responsive and helpful
The quicker and the more helpfully you respond to your customers, the higher will their evaluation
of these criteria
be. The response quality and time are influencing the cugerank.
Keep your promises
Deliver goods and / or services that meet the promises you have made in advertisements, on your
website and elsewhere. The promises fulfillment influence the cugerank.
Ask your customers to leave an evaluation on cuge.org
Many site owners or webmasters ask their customers to leave an evaluation on cuge by
- putting one of cuge's DirectEvaluation boxes on their websites (available boxes)
- putting an appeal or a direct link (see below) for leaving an evaluation in their emails to customers
- putting a direct link (see below) to the cuge evaluation page on their order confirmation or home page.
- putting a direct link (see below) in the orders overview page of the customer's section.
- putting a direct link (see below) on electronically sent invoices.
Here is the code for the direct link to the evaluation of your website:
<a href="http://www.cuge.org/evaluate.php?site=yoursite.com" target="_blank">Please evaluate our services on cuge.org (customers only)</a>
(replace "yoursite.com" with your website address; do not use "www." please).
Free display of the cugerank
Display the cugerank directly on your website(s)
Many consumers today turn to cuge and check a website's cugerank before deciding to
become a customer of it. By displaying the cugerank on your site, you show your potential
customers, of what quality your services are and how reliable your website is, right away.
This significantly expedites and promotes the visitor's decision. To get the code for the
cugerank display on your website, please sign in and select "Get cugerank display code"
in your account navigation. Attention, the display will work on the relevant website only
and must not be implemented on other websites.
cuge Boxes and Logos
Show your support of cuge's work for a a safer internet by displaying cuge Boxes
and Logos on
your
website(s).
cuge Supporting Website Logos
Attention, restricted rights!
The display of these logos and all other cuge logos is granted under the condition that
the logo is directly linked to cuge. The display of any cuge logos without linking to cuge
is a violation of international copyright laws. Here is a link code:
<a href="http://www.cuge.org" target="_blank" title="cuge - customer generated evaluation">
<img src="logo160.gif" alt="cuge supporting website"></a>
cuge Boxes
Attention, restricted rights!
The display of these boxes is granted under the condition that the linked copyright
notice
in the form footer
is diplayed without making any modifications to it. The display
of the boxes
and/or
any cuge logos without displaying the linked copyright notice
is
a violation of international copyright laws.
Self evaluation interdiction
It is not allowed
-
to evaluate one's own website(s)
- to have friends evaluate one's own website(s)
- to pay third parties for leaving evaluations for one's own website
- to exchange evaluations with other website owners or webmasters
Security techniques
cuge is using several security techniques to prevent from self evaluation and faking the
cugerank.
These include both, logical and manual revisions of many parameters and
do certainly cover
the use of
alternate email addresses, usernames and IP numbers
as well.
Consequences for violating the self evaluation interdiction
- Users, who try to violate the self evaluation interdiction rule, will be excluded from cuge.
- The faked evaluation left for the website will be changed to the most negative evaluation.
Please note: In addition to the consequences taken by cuge, a self evaluation will probably
be
a willful misrepresentation, so a criminal offence of fraud in many countries. Please note that
cuge
will keep its
records
and pass them to investigation authorities if necessary.
Disputes
If you feel that an evaluation of your website(s) might be faked or not justified,
you
may
ask cuge
to examine
the evaluation.
The person who has left the evaluation, will then receive a notice from cuge
and
will
be
asked to specify her/his evaluation within 3 days for evaluations from 3 to
10 and
within 24 hours for very negative evaluations of 1 or 2.
If the customer reacts at the time, the specifications made by
the
customer will
be
mailed
to you and appear in the resolution center. You may then react to these
specifications and decide either to definitely accept the
evaluation
or not. If the
customer does not react at the time, the evaluation will be removed.
After that, cuge will decide about the evaluations validity
and inform you and the
customer about the results of the examination. Besides the precise circumstances
of the given case and the specifications you and the customer make,
cuge's decision
is based on many other
factors such as the
customers evaluation habit, a comparison
with other evaluations
left for that
website and many others.
cuge's decision may result in:
-
the complete removal of the evaluation
-
the attenuation of the evaluation
- the retention of the evaluation
Only evaluation criteria that have been left by the customer, will influence the cugerank.
If one or more evaluation criteria are not stated, they will be ignored in the evaluation value calculation.
Example: No claim treatment evaluation was left, since there was nothing claimed. All other criteria
were stated. Only these stated ones will count for the evaluation. The value may reach 10 anyway.
2)
The No delivery / Fraud warning is an additional statement that does not directly influence the cugerank.
It is marked red and appears above all evaluations, if any warnings were left.
How to make the most of cuge
There are some very efficient ways to make more of cuge.
Display the cugerank directly on your website(s)
Many consumers today
turn to cuge and check a website's cugerank before deciding to
become
a customer of it. By displaying the
cugerank on your site, you show
your potential
customers, of what quality your services are and how reliable your
website is, right away.
This expedites and promotes the visitor's decision significantly. To get the code for the
cugerank display
on your website, please sign in and select "Get cugerank display code"
in
your account
navigation.
Attention, the display will work on the relevant website only
and must not be
implemented
on
other websites.
Book a Featured Listing
You can also book a Featured Listing of your website. A Featured Listing:
-
appears on top of the regular listings in the category view and in the
search
results.
- appears highlighted and bolded.
- is linked directly to your website.
You can activate the
Featured
Listing
options in your website
details. Featured Listings
are a paid service. Featured Listings Prices
Ask your customers to leave an evaluation on cuge.org
Many site owners or webmasters ask their customers to leave an evaluation on cuge by
- putting one of cuge's DirectEvaluation boxes on their websites (available boxes)
- putting an appeal or a direct link (see below) for leaving an evaluation in their emails to customers
- putting a direct link (see below) to the cuge evaluation page on their order confirmation or home page.
- putting a direct link (see below) in the orders overview page of the customer's section.
- putting a direct link (see below) on electronically sent invoices.
Here is the code for the direct link to the evaluation of your website:
<a href="http://www.cuge.org/evaluate.php?site=yoursite.com" target="_blank">Please evaluate our services and reliability on cuge.org (customers only)</a>
(replace "yoursite.com" with your website address; do not use "www." please).
How to support cuge
We are happy that you would like to support cuge's work for a safer internet.
Some ideas for supporting cuge:
Use it!
The more websites use cuge, the more customers will leave evaluations and the more
significancy and authenticity is in a website's cugerank.
Tell friends and partners about it
The more website owners know and use cuge, the more transparent the internet will become.
Put a link to cuge on your website
You may want to put a link to cuge on your website to help increasing cuge's popularity.
Here are some example link codes you can copy and paste into your website:
<a href="http://www.cuge.org" target="_blank">cuge - customer-generated evaluation</a>
<a href="http://www.cuge.org" target="_blank">This website supports cuge</a>
Donations
If you like, you may support the cuge team by donating here.
